NCCN Foundation Board Names New Leadership

Stephanie GingerNews, Patient-centered Care

Gena Cook, Co-Founder and CEO of Navigating Cancer has been named Chair of the National Comprehensive Cancer Network Foundation Board of Directors – we’re excited about Gena’s expanded role with this important organization that is devoted to patient care, research, and education. “Since its inception, the NCCN Foundation has been providing one-of-a-kind guidelines to patients and their loved ones to … Read More

Congrats to the Cancer Center Business Summit Innovator Award Recipient

Stephanie GingerPatient Relationship Management, Patient-centered Care

This year’s Cancer Center Business Summit was held over two days and was aimed at sharing “initiatives to re-imagine, re-design and re-build our system of cancer care delivery into the ‘value-based’ system of the future – focused on delivering care more efficiently, in a more patient centered way, and improving patient outcomes and survival rates.” Those goals were evident in … Read More

Navigating the New Healthcare Landscape

Stephanie GingerPatient Relationship Management, Patient-centered Care

One of Navigating Cancer’s key clinical partners, Center for Cancer and Blood Disorders, has worked hard to stay at the forefront of oncology care. Oncology Times recently published an article by CEO Barry Russo where he describes the decade-long journey navigating the changing healthcare landscape by committing to a two-pronged strategy: remaining flexible and embracing technology. Read the whole thing. If you are … Read More

Facing Interoperability Challenges

Stephanie GingerConnected Healthcare, Patient-centered Care

Interoperability continues to make headlines and proves to be an important element for truly coordinated and connected healthcare. Navigating Cancer is committed to interoperability with other healthcare systems and we have a dedicated team of developers who work to help our clinic customers link our patient relationship management solution to their EMRs and Practice Management Systems. It’s been no small … Read More

Online Registration Makes Sense for Patients and Providers

Stephanie GingerPatient Engagement, Patient Relationship Management, Patient-centered Care

Giving patients a convenient way to complete registration forms prior to their first appointment is an important improvement for the patient experience. Saving resources and providing your staff with an easy way to track patient registrations makes sense for your practice. The Registration feature using Navigating Care’s Patient Link is a great way to automate a process that can be … Read More

Navigating Cancer CEO Gena Cook Shares Thoughts on Patient Relationship Management

Stephanie GingerPatient Relationship Management, Patient-centered Care

Healthcare delivery is changing in complex and dramatic ways. Providers are expected to provide better care at a lower cost—give patients around-the-clock access to their care team, improve patient outcomes and experiences, all while lowering operational and treatment costs. There is only one way to meet this challenge: by embracing new technology. Read more at Value-Based Cancer Care. Interested in learning how Navigating … Read More

Don’t confuse a patient portal with patient relationship management

Stephanie GingerPatient Relationship Management, Patient-centered Care

The introduction of Meaningful Use led many clinics to adopt a patient portal to provide their patients with electronic access to their health information. Some practices chose the free patient portal included with their EMR and others chose a comprehensive solution, like Navigating Care’s Patient Link, that would actually go far beyond a patient portal and activate and engage patients … Read More

How Navigating Cancer’s Patient Relationship Management solution helps improve your CAHPS score

Stephanie LinCare Management Solution, Navigating Care, Patient Relationship Management, Patient-centered Care

Patient satisfaction has always mattered, but now practices will actually be measured and paid based on how their patients perceive the services and care provided. For practices participating in the Oncology Care Model (OCM), their patients will receive a Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey from the Centers for Medicare & Medicaid Services as this is one of … Read More

OCM isn’t just about reporting. It’s about patient-centered care.

Stephanie GingerCare Management Solution, Oncology Care Model, Patient-centered Care

With the Oncology Care Model’s July 2016 launch, nearly 200 providers are implementing a new model of cancer care delivery. While this important program is full of possibility for a better way to care for patients, it has also has providers asking a number of questions: How do I report on the required Monthly Enhanced Oncology Services (MEOS) activities? Who performs … Read More