Deliver the Right Information to the Right Patient at the Right Time

Stephanie GingerPatient Relationship Management, Patient-centered Care

Patient Link Feature Spotlight: Patient Education Navigating Care is the premier patient relationship management platform for oncology-specific healthcare delivery. Patient Link, a product in the platform, serves as an electronic gateway for patients to access their own health record and interact with their care team. Patient Link eliminates the barriers to communication to help facilitate shared decision-making. Patients can  be active … Read More

Leveraging Technology to Improve Efficiency and Meet Patient Expectations

Stephanie GingerPatient Relationship Management, Patient-centered Care

Medscape recently published a summary of a recent survey titled, “Digital Divide Between Patients, Physicians Continues” and it caught our attention. They surveyed 1,423 health professionals (including 847 physicians) and 1,103 patients. Of the patients surveyed, 80% of patients believed EHRs make a practice more efficient. Physicians had a much different view. While 90% of physicians surveyed used EHR, half … Read More

Patient Relationship Management: A Sure Path to Patient-Centered Care

Gena CookPatient Relationship Management, Patient-centered Care

As cancer care providers know well, the landscape of healthcare delivery is changing in complex and dramatic ways. Two related trends are driving this change: the shift among payers to value-based reimbursement and rapidly evolving patient expectations. As a result, providers are squeezed in the middle. Simply put, you are expected to provide better care at a lower cost — … Read More

A Non-Face-to-Face Chronic Care Management Solution, for Patients Too

userPatient-centered Care

Let’s say I’m a diabetic recently diagnosed with cancer. In the last couple months, I’ve visited multiple clinics (endocrinology, radiology, nutrition, oncology, chronic wounds), plus the ER. As a Medicare beneficiary, my out-of-pocket costs are about $400 a month. Now, my oncologist offers to enroll me in her new Chronic Care Management program. I’m told that for a small addition … Read More