The Journal of Oncology Practice just published a study that examined triage incidents at two mid-sized community cancer care providers. Both practices use Navigating Cancer’s Patient Relationship Management platform to coordinate patient care, including triage and symptom management. The authors of the study analyzed symptom related incidents in a 6-month period of time, seeking to quantify the value of telephone triage with standardized, integrated symptom management pathways. They identified significant savings due to avoided ER events and concluded that “deployment of a practice-level integrated platform that incorporates physician-scripted symptom management protocols and telephone triage pathways.”
For a demo of the Navigating Cancer Patient Relationship Management platform or to learn more about the study, contact us today!